1. Introduction 📝
This Privacy Policy outlines the practices of The Website Guy UK ("we", "our", or "the Company") regarding information collected from users who access our website ("Site"), or otherwise share personal information with us (collectively: "Users").
We are committed to protecting your privacy and ensuring your personal data is handled in a safe and responsible manner in accordance with the UK General Data Protection Regulation (UK GDPR).
2. Grounds for Data Collection ⚖️
Processing of your personal information (meaning any information which may potentially allow your identification by reasonable means; hereinafter "Personal Information") is necessary for:
The performance of our contractual obligations towards you and providing you with our services.
The protection of our legitimate interests.
Compliance with legal and regulatory obligations to which we are subject.
By using the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.
3. What Information Do We Collect? 🔍
We collect two types of data and information from Users:
A. Non-Personal Information
This is un-identified and non-identifiable information gathered via your use of the Site. This includes:
Technical Information: Browser type, operating system, language preference, and access times.
Usage Information: Pages viewed, online browsing habits, clicks, and actions taken on the Site.
B. Personal Information
This is individually identifiable information that identifies an individual. This includes:
Device Information: Geolocation data, IP address, and unique identifiers (e.g., MAC address and UUID).
Contact Details: When you contact us via the Site, you may be asked to provide your full name, email address, physical address, and details relating to your company.
4. How We Receive Information 📥
We receive your Personal Information from various sources:
When you voluntarily provide details via contact forms on our Site.
When you use or access our Site in connection with our services.
From third-party providers and traffic analytics vendors.
5. Data Hosting and Processing (20i) ☁️
To ensure the security and availability of our services, we use 20i Ltd as our third-party hosting and service provider. All Personal Information collected through our Site is stored on secure servers managed by 20i.
We have a Data Processing Agreement (DPA) in place with 20i to ensure they process your data strictly in accordance with our instructions and in compliance with UK GDPR standards. You can find more details in the 20i Data Processing Agreement.
6. How We Use the Information ⚙️
We do not rent, sell, or share Users’ information with third parties except as described in this policy. We use information to:
Communicate: Sending emails regarding services, technical info, or customer service responses.
Updates: Keeping you informed of our latest services and updates.
Marketing: Providing promotional materials (see the "Marketing" section).
Analytics: Conducting statistical analysis to improve our Site and services.
7. User Rights ✊
Under UK data protection laws, you may request to:
Receive confirmation as to whether personal information concerning you is being processed.
Receive a copy of the personal information you directly volunteered to us.
Request rectification of inaccurate personal information.
Request erasure of your personal information.
Object to or restrict the processing of your personal data.
Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise these rights, please contact us directly using the details provided in the "How to Contact Us" section below.
8. Retention ⏳
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Retention periods are determined by the type of information and the purpose of collection, ensuring outdated information is destroyed securely at the earliest reasonable time.
9. Cookies 🍪
We use cookies to improve your experience.
Session Cookies: Stored temporarily and deleted when the browser is closed.
Persistent Cookies: Saved to remember your preferences for repeat visits.
Third-Party Cookies: Set by services like Google Analytics to monitor web access.
You can disable cookies through your browser settings, though some features of the Site may be limited.
10. Safeguarding Your Information 🔒
We and our hosting provider, 20i, implement industry-standard security procedures to prevent unauthorised access and ensure the safety of your data. While we take reasonable steps to safeguard information, we cannot be held responsible for the acts of those who gain unauthorised access or abuse our Site beyond our reasonable control.
11. Marketing 📢
We may use your contact details to provide promotional materials. We always provide a way to opt-out or unsubscribe. Administrative notices (like service announcements) will still be sent even if you opt-out of marketing.
12. Minors 👶
The Site is not directed at children. We do not knowingly collect Personal Information from minors. If a parent becomes aware that a child has provided us with information, please contact us immediately.
13. How to Contact Us ✉️
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: support@thewebsiteguy.uk
